CHIEF OPERATING OFFICER
Susan brings more than 30 years of progressive executive management and leadership experience as Chief Operating Officer. Susan is responsible for the day-to-day operation of the Company, implementing strategies for the Chief Executive Officer, directing internal operations.
Susan’s strategic role in the development process is to ensure consideration for the operational perspective into design. Susan leads interior design, common area uses, and branding and marketing for new developments. She also acts as managing partner for operations. She is integral in the acquisition and development planning for Zocalo’s future developments. Susan developed Zocalo’s property management foundation, standards of excellence and service culture through the implementation of the entrepreneurial spirit to her team.
Her balance of innovation, analytical skills, creativity, and leadership have made Susan a pioneer in the operations role for the Metro Denver real estate market and gained her a place as a finalist in the prestigious Apartment Association of Metro Denver’s 2011 and 2018 Tributes Awards as Most Outstanding Executive. In 2019 Susan was a finalist in the Denver Business Journal’s Outstanding Women in Business Awards and Susan was named the winner of the Chief Operating Officer category for the 2019 DBJ C-Suite Awards.
Susan is past Secretary and Treasurer of the Apartment Association of Metro Denver. She holds a Certified Apartment Portfolio Supervisor (CAPS®) designation through the National Apartment Association. Prior to joining Zocalo, Susan lead new developments as the Regional Vice President for Campus Advantage, and was a Regional Property Manager for Greystar Real Estate Partners.