Shannon joined Zocalo with more than 23 years of experience in multifamily property management, bringing a reputation for strong leadership, operational clarity, and the ability to step into complex communities and make real, lasting improvements. Her career has been shaped by a genuine passion for people, mentoring teams, and figuring out what’s broken and fixing it, often in some of the industry’s most challenging environments.
Known for her hands-on leadership style, Shannon excels at stabilizing hard communities, improving performance, and building trust with both teams and residents. She has a sharp eye for operational gaps, a practical approach to problem-solving, and a people-first mindset that drives results while creating engaged, high-performing teams. Her leadership blends accountability, empathy, and a healthy dose of humor, because good work does not have to be miserable.
Outside of work, Shannon proudly holds the title of “Aunt” to 15 nieces and nephews, a role that rivals any leadership position she’s ever held. She enjoys traveling, skiing, shopping, and embracing life with the same energy and curiosity she brings to her work. At Zocalo, Shannon remains focused on operational excellence, team development, and creating communities that truly work for the people who live and work in them.